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  • Call Us: 800-123-4567 747
  • Madison Avenue, New York, Ny 10065

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DO YOU HAVE A QUESTION?

Perhaps your question is among our frequently asked questions. Is your question not there? Then you can always email us. We will be happy to help you.

CUSTOMER SERVICE

Mo-Fry: 9:00 - 17:00 

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SHIPPING

 For orders from €35 in the Netherlands we offer free shipping. Outside the Netherlands we offer free shipping from € 75.

PAYMENT METHODS
AT PLANTASY YOU HAVE THE CHOICE BETWEEN DIFFERENT PAYMENT METHODS.

IDEAL, Paypal, ShopPay, Google Pay en Creditcard:  MasterCard, Maestro, American Express and Visa.

RETURN & WARRANTY

You can return your order within 14 days of receipt for a full refund. 

30-day guarantee on all plants. 

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Verzending

  • Levertijd is ongeveer 2 à 3 werkdagen.
  • Bestellingen worden op dinsdag en vrijdag verzonden. Als je, je bestelling voor 10:00 op één van deze dagen besteld gaan ze dezelfde dag nog met de post mee.
  • Track & trace code ontvang je per mail, hiermee kun je het pakket bij PostNL volgen. 
  • Na 7 dagen nog niks ontvangen en wel een track & trace code gehad? Neem dan contact op via de mail, vermeld hierbij het ordernummer en de track & trace code.

 

Retour en garantie

  • Niet tevreden? Je kunt je bestelling binnen 14 dagen na ontvangst retourneren.
  • Wij bieden 30 dagen plantgarantie. Meer weten over de garantie? Lees hier.

    Send us a message

    We’re happy to answer any questions you have or provide you with an estimate. Just send us a message in the form below with any questions you may have.

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