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CUSTOMER SERVICE

Mo-Fri: 9:00 - 17:00 

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SHIPPING

 For orders from €35 in the Netherlands we offer free shipping. Outside the Netherlands we offer free shipping from €75.

PAYMENT METHODS
AT PLANTASY YOU HAVE THE CHOICE BETWEEN DIFFERENT PAYMENT METHODS.

IDEAL, Paypal, ShopPay, Google Pay en Creditcard:  MasterCard, Maestro, American Express and Visa.

RETURN & WARRANTY

You can return your order within 14 days of receipt for a full refund. 

30-day guarantee on all plants. 

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Shipping

  • Free shipping above €75 in Europe and €35 in the Netherlands.
  • Read here for all the delivery information per country. (costs & time)
  • Orders are dispatched on Tuesdays and Fridays. If you place your order before 10:00 a.m. on one of these days, it will be shipped the same day.
    • You will receive a Track & Trace PostNL code by e-mail, with this code you can follow your order.

Return and guarantee

  • Not satisfied with your order? You can return your order within 14 days of receipt.
  • We offer a 30-day health guarantee.

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